How to Choose a Plumbing Company
Whether you are looking for general maintenance or have a plumbing emergency, you need a qualified, high-quality plumber. Don’t just search, “plumbing companies Geneva IL.” Instead, do a little research and find the best plumber for your needs.
Referrals
The best place to start looking for a high-quality plumbing company is your friends, family and coworkers. Chances are that several people in these groups have had to hire a plumber. You can ask about the plumbers’ professionalism, timeliness, communication and pricing. You may also ask real estate agents and building contractors for referrals.
Research
Verify the reputation of your prospective plumbers by reading online reviews. You can also check with the Better Business Bureau to determine their rating and learn about any unresolved complaints. Finally, check with the local chamber of commerce.
Verify your plumbing company’s licenses, including the licenses of the individual plumbers who will work on your home. You can ask the plumber or check with your local or state’s plumbing board for licensing verification.
Verify your plumbing company’s insurance. The company should carry both property liability and workers’ compensation insurance.
Service
Ask the company what types of services they offer. For example, will they only work on drain lines, or will they also work on water heaters and sewer or septic lines? Learn about their emergency services and how quickly you could expect service during an emergency. Also, do they offer warranties on their products and services?
Pay attention to how you are treated on the phone or in person. Are you treated with kindness and respect? Did the person you spoke with seem distracted or rushed? Finally, ask how soon you can expect a plumber to visit your home for an evaluation and repair. Is the appointment timely?
Any plumber who comes into your home should be professional and respectful and should provide high-quality, guaranteed service. Use your research to your advantage, and choose the best plumber available.
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